Originally Posted by iberia.com

Iberia baggage Service Centre

If you have experienced a problem with your baggage we apologise for the inconvenience that this incident may have caused you

If you wish to consult the current state of the search we are undertaking, you can do so via WorldTracer (the global system used for locating and the follow-up of baggage)

If you are in Spain, you can receive updates regarding your luggage via SMS messages, by sending a text to number 7775 with the word PIR, followed by a space and the number of the baggage report opened at the airport, which is comprised of 5 letters and 5 numbers.
For example: PIR MADIB23456
if you are outside of Spain and you want us to send you information via your mobile 'phone, you can send us an SMS message to telephone number 00 34 600511115, starting with the code "IB" followed by a space and the number of the property irregularity report (PIR), which is comprised of five letters and 5 numbers, together with your request..
For example: IB MADIB12345, FROM NOW ON I WOULD LIKE INFORMATION TO BE SENT TO THIS NEW ADDRESS

You can also receive information by post at the following address: Apartado de Correos 36,299, 28080 Madrid, Spain

If you want to talk to us personally, please call 902 341 342, where we will attend to any enquiry regarding your baggage in Spanish, German, French, English, Italian and Portuguese.

Thank you for contacting us.

Iberia Baggage Service Centre.