For those who are interested in more details..

I didn't have a printer with me so I thought I'd go to the airport earlier and printed out the boarding pass. Last time I checked in without printing out the boarding pass and the crew member gave me a hard time.

I am elite, but only SILVER. Yet I don't think it makes any difference even I were Platinum.

When I approached the counter, I told them that my seat got switched and asked them if it's possbiel to find me a better seat. And they simply looked at me and said they changed the aircraft and it's a full flight. When I went ahead and asked them more questions, they simply talked to each other and totally ignored me, pretending I was not there. They were definitely the rudest crew I've ever met.

Something's at least comfort me a little. When I took a look at the person sitting at 6C, the seat supposed to be mine, was a kind old lady. Very polite and smiled all the time. Somehow it soothed me.

The lesson I learnt, definitely NOT to deal with the check-in crew, especially those in EWR. I don't want to generalize it but over all the whole EWR made me feel unwelcome. From the crew members to TSA officers. I know it's a big airport and I understand it's a tiring job. But why do they have to have the attitude? I've been to many airports and I'd say ERW is the worst.

Anyway, just something to complain about. It didn't affect my liking for NYC. I'll probably still take continental but I'll make sure I'll pay least for the most. That's the way I get back to them

Thank u all!