Originally Posted by
florin
I think a letter to HQ is over the top here. (Why not Congress and the President, maybe even UN?
) I would sort it out with the hotel staff.
Because the whole point of having the whole chain going smoke free is so this sort of thing does not happen.
The room can be scrubbed free of smoking smells in a day.It does cost quite a bit-but that is the cost of complience with a chain wide policy.Remember the little signs about the $250 penalty for smoking in a Marriott room$That is just about 1/2 of what it would cost to properly scrub a hotel room free of such smells(or other such imbedded dirt/smells)