Originally Posted by
BAAZ
Whether the travelators work or not is nothing to do with whether it was built yesterday or 20 years ago, it's a matter of maintenance. T4 is only 20 (?) years old and yet the travelators are always going wrong. If it's serviced regularly and refurbished at the manufacturer's recommended intervals, a travelator should be much more reliable than the ones at LHR that seem to be left to wear out on their own.
Travelators weren't a great example to illustrate my point, and I agree - there's no excuse for the ones at LHR not working as often as they do.. although the fact still remains that LHR, with it's scattered terminals and ad-hoc expansion, will always seriously struggle to emulate the slick, joined-up airport experience you'll find in other newer airports.