FlyerTalk Forums - View Single Post - Seat switched when check-in
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Old Jun 25, 2007 | 6:49 pm
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ContinentalFan
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Originally Posted by shynelong
I am sitting at EWR and being upset. I secured my seat 6C 3 months ago and even checked it again this morning. However, when I checked in at the airport, I got seat 7B. They said the aircraft being changed so were the seats. I am not fat or anything, but sitting on the middle row for 6 hours is definitely not pleasant. I tried to ask the check-in crew to see if they can do something about it and they couldn't care less about it. They simply ignored me (Very rude) and pretended I was not there.
Oh well, what can I do. Just sucked it up I guess. I wouldn't be so mad/up if the crew had responded nicely. Next time I'll video tape the whole thing and put it on you-tube. I think at least I deserved to being treated humanly.
Welcome to FT! Sorry for the problems you had at EWR. I think apart from taking your business elsewhere, there isn't a lot you can do! Frankly, complaining to Continental, IMHO, is a waste of time--you get more empathy than problem resolution.
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