Originally Posted by
g_leyser
The standby list is typically processed beginning at 20 minutes before departure, so in this case, the agent may have been correct. They may have already started processing standbys which is why you couldn't get on.
45 minutes on the other hand, is a total flat out lie.
Yes, she was already processing standbys. She started before 20 minutes before because there were lots of empty seats. I watched her clear the list for 10 minutes before she recognized my existence.