Originally Posted by
MikeMpls
It's a simple matter of reciprocity -- NW & CO already allow free wireless access to DL elites in their lounges. Maybe that should stop?
It is more than reciprocity... it is another example of treating your customers very differently based on arbitrary criteria. Anyone who gets into a CRC, regardless of how they qualified to get in, is a customer of DL and should be accorded the same benefits once they are in the CRC.
It would be like telling those that get in with a AMEX platinum card hat booze costs extra.