<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Point_Chaser:
Just noticed that on 6-7APR SK501/502 are cancelled for some reason, and presents the above mentioned problems for AJLondon.
The problem could very well be as suggested by gnaget here, or it could be associated with Easter...
I think that you should be able to get some alternative means of transportation to London to get there in time for your meeting! The problem is that there are no real alternatives for you. BA has a flight that leaves at 07:05, but that will be very difficult to reach unfortunately (and they usually operate from the A-pier).
The next flight then is the SK flight at 10:05... (Interesting to see that bmi are still selling tickets for the SK507 flight at 08:45 that doesn't exist any longer..!
)
But give SAS a call and see what they say...</font>
I did just call SAS, and they were darned obnoxious about it. According to the agent AND his supervisor:
QUOTE "SAS reserves the right to change any flight schedules as it wishes, without providing any reason whatsoever. We, SAS, are not obliged to do anything additional for the customer in case of such an eventuality. Also SAS cannot guarantee that the current schedule will be the final schedule and it may change anytime in the future." UNQUOTE
Bl00dy marvellous customer service, don't you think. I was even willing to come back a day early on the 5th to attend my meeting. However, it is a discounted business (D) ticket booked thru expedia. So SAS tell me that they are unwilling to make any changes and I should speak to Expedia. Expedia says that the schedule change is not their problem and if I want to change the ticket, they would "happily" consider it for a change fee of £50 and 'of course' if D class was not available in their allocation, then I would also have to pay the supplement of only about £2000 to change it to a C class fare

. Any grievances they say must be addressed to SAS. SAS say that my contract is not with them

but with the travel agent, and any issues must be taken up with the travel agent...