My reaction is similar - first surprise, then on reading the whole article and giving it some thought a "duh" -- Key points from the article:
"Talking and reassuring someone is very different from non-judgmental listening. There is a huge tendency of people falling into the trap of imposing their own opinions and that can be very unhelpful."
"I have heard of women complaining that they want their partners to talk to them more, but when they did it just did not get any better. They still felt misunderstood even though they got their wish,"

Content matters. The suggested solutions that have already been considered and determined unviable aren't helpful. Silence and massage might indeed be more better than something that may only add to stress & frustration.

Interesting findings.