We had a good experience at the Manchester Grand Hyatt recently. Calling the GM's office before our stay, we had a 34th floor Harbor Tower suite blocked for us, using a suite upgrade cert on one paid night (cheap rate) and one award night. When my mother protested the high elevation and floor-to-ceiling glass corridor wall, on account of her vertigo, front desk clerks found us an 8th floor suite overlooking the spa pool, the marina, and the Coronado Bridge. When the neighbors across the corridor made noise, security was dispatched and the problem ceased.

Housekeeping promptly supplied extra robes, and the flowers I ordered through the concierge were delivered. When I needed front desk service during queue conditions, and the GP position was unstaffed, the line facilitator, or another agent, promptly summoned someone from the back office.

The Regency Club staff was excellent. Good hors d'oeuvres and continental breakfast with cold meats, salmon, chopped egg, and blackberries. When the latter ran out, the staff ordered more. Sunday NYT, WSJ, and local paper available. Fantastic views from here and the Top of the Hyatt.

Staff in Lael's Restaurant also very pleasant and responsive near evening closing time.

Great San Diego historical photos in the Seaport Tower lobby. Excellent hotel location near Gaslamp Quarter and martitime museums, and across the street from a trolley stop.