I'm finding the booking process for Perurail to be painful. I'd like to get the run down on train availability over a few days, but can't seem to get Ninoska or Alvaro to move beyond providing information piece by piece. (To Alvaro's credit, he's responding pretty quickly, but he still doesn't give me complete information.) I can't quite explain it, but I don't feel like I'm getting the whole scoop on what trains are available.

Any recommendations on an agent/process I can use that will eliminate the need to work with Perurail and and to stop at their office in Cuzco to buy the tickets on the way in? (We were planning on going straight to Ollantaytambo from the airport.)

Gracias.