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Old Jun 20, 2007 | 9:03 am
  #7  
Superguy
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Originally Posted by viking407rob
* Security that is Professional - Service that delivers positive lasting impressions with proper image and effective communications.
* Security with Customer Service - Service is efficient while maintaining the dignity of all passengers.
* Security that is Attentive - Service that acknowledges the passenger strives to minimize passenger anxiety and put them at ease.
* Security that Encourages Teamwork - Service of the highest quality resulting from combined individual efforts.
* Security that Protects Civil Rights - Service that is delivered with respect and equity.

Does that sound like most of the TSA employees you have dealt with?
Sounds like the differences between theory and practice to me.
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