* Security that is Professional - Service that delivers positive lasting impressions with proper image and effective communications.
* Security with Customer Service - Service is efficient while maintaining the dignity of all passengers.
* Security that is Attentive - Service that acknowledges the passenger strives to minimize passenger anxiety and put them at ease.
* Security that Encourages Teamwork - Service of the highest quality resulting from combined individual efforts.
* Security that Protects Civil Rights - Service that is delivered with respect and equity.



Does that sound like most of the TSA employees you have dealt with?