FlyerTalk Forums - View Single Post - KLM Webawards -- can they be booked by phone
Thread: KLM Webawards -- can they be booked by phone
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Old Jun 19, 2007 | 6:43 am
  #2  
beaubo
10 Countries Visited20 Countries Visited30 Countries Visited20 Years on Site
 
Join Date: Apr 2000
Location: Cleveland
Programs: AF/KLM Plat For Life/UA Million Miler-PremEx For Life/SPG Gold
Posts: 5,056
I feel your pain!

TRy to book again. Take a screen shot of each page during the booking process, then call a FB Call Center Supervisor to explain that it was a technical issue , not an award availability issue, and the Sup should be able to manually book your ticket by booking a REGULAR award ticket, then doing a manual recredit of miles for the 50% discount. Convoluted...I'm afraid so, but it will accomplish your goals.
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