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Old Jun 18, 2007 | 4:09 pm
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KathyWdrf
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Originally Posted by PSGlenn
My anniversary is the end of May. At the beginning of May I received an email from erewards offering to extend my expiration for another year if I would update my profile. I did, and sure enough the points did not expire! Great since my 3 month waiting period for more Hilton poinds was June 8!
I think they are tryinf to be more customer focused than in the past.
This "trying to be more customer focused" is NOT new. They have been doing this for AT LEAST the past couple of years, if not more. (There are a myriad of other threads on e-rewards in this forum, and you'll find the same questions and discussions on some of them as on this one.)

I agree with mvoight that they ought to eliminate the annual 75% of points expiration....
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