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Old Jun 18, 2007 | 3:36 pm
  #13  
mvoight
FlyerTalk Evangelist
 
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,424
Originally Posted by PSGlenn
My anniversary is the end of May. At the beginning of May I received an email from erewards offering to extend my expiration for another year if I would update my profile. I did, and sure enough the points did not expire! Great since my 3 month waiting period for more Hilton poinds was June 8!
I think they are tryinf to be more customer focused than in the past.
If they really wanted to be customer focused they would end expirations for active accounts.
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