Originally Posted by
dhuey
I was referring to incremental cost. I doubt very much that it was necessary for TSA to buy any additional IT infrastructure to support a couple of short video clips and a pdf.
But depending on their agreement and how hard their equipment is getting hit, resources may have to be temporarily reallocated which will have a cost too.
Likewise, I can't believe they would hire a contractor to upload these very simple files. A lot of 10-year-olds could do the job during recess.
Probably didn't hire a new contractor, but used an existing one. Government outsources this crap all the time ... my friend is a contract web developer. And when these guys work, the government is getting billed for that time. I'm in this business. We bill for additional hours all the time because they ask us to do more than the contract originally stated, and there's a provision for that. I'd be very surprised if their web contractor didn't have that as well.
I think you also underestimate the work being done too. That would be like me saying that a paralegal does all a lawyer's work and only calls them on the golf course when they have a question.
Super