Originally Posted by
italian7
Is my dad entitled to a refund. The ticket was a full J ticket for $7,000.
Other question. His business payed for it, can the business only get the refund or is there a way for him to keep the money?
There are 2 separate parts to your father's claim:
1. An Involuntary Refund, calculated as per the terms of UA's contract of carriage (typically 50% of the difference between a R/T J fare and a R/T Y fare). This refund will be payable to the original purchaser (in this case the business).
2. Downgrading Compensation (75% of the price of the ticket for flights of 3500 kms and longer
) as per the Regulation EC 261/2004. This compensation is payable to the PAX.