Originally Posted by LHrelate

christianj, I'm sorry this has upset you so much; I can understand, especially with such a costly ticket.

There isn't much I can do now since it's already 17:00ET and everyone in Ticketing/Refunds is gone. But if you will go to http://www.lufthansa-usa.com/crus/ and fill in the form, I will check it on Monday morning for you. Please be sure to use my name and say that I referred you from FlyerTalk so I can make sure it comes to my attention.


Have a good weekend,