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Thread: Double charged for $7500 ticket and waiting for credit
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Old Jun 15, 2007 | 3:00 pm
  #8  
LHrelate
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Originally Posted by christianj
Amex told me when I first noticed the charge that they recommend no disputing now because it might cause my ticket to get cancelled. They said I could dispute even after the billing period ended and they would credit the account during the dispute. The whole point is LH screwed up and you can't even talk to a live person about it.
christianj, I'm sorry this has upset you so much; I can understand, especially with such a costly ticket.

There isn't much I can do now since it's already 17:00ET and everyone in Ticketing/Refunds is gone. But if you will go to http://www.lufthansa-usa.com/crus/ and fill in the form, I will check it on Monday morning for you. Please be sure to use my name and say that I referred you from FlyerTalk so I can make sure it comes to my attention.


Have a good weekend,
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