Originally Posted by
We Will Never Forget
...BTW, I like how the story is dramatized. I can't stop crying.

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It sure looks like it to me. The line about being "ordered to apologize" for spilling a little water is very suspect. Demanding an apology for anything is something TSA obviously has no power to do. Any TSA agent caught humiliating a passenger in this manner is seriously abusing their authority.
Now, I realize that TSA abuse of authortiy is something many here reasonably believe is a regular activitiy for TSA. Even if that's true, let's distinguish between abuses of authority that have at least a hint of a connection with TSA's responsibilities, and this supposed apology demand. There is no way TSA could even begin to defend ordering a passenger to apologize, which is why I doubt it happened.