Please tell me you then said to the manager fine, rather than give you $800 of revenue I'll give you $159 for the exec floor - exec lounge access, and take the price differential elsewhere to spend for my special event.

Haven't needed to go to Baton Rouge, but I'd avoid this hotel like the plague based on the reports here.

Given that it's uniformly (sp?) bad, have you considered writing Hilton corporate about it? Also, the Baton Rouge Conv&Vis folk? They need to let the hotel mgr know that not only is he costing the hotel some revenue, but potentially the city as well. Also, it's totally absurd that if the hotel is at 20% occupancy rate some nights, that they don't offer the upgrades. I'd get it if they were fully booked all the time.

Cheers.