Originally Posted by
VA1379
Socrates, I wonder what your definition of not common is. I have been charged twice for canceled reservations in the past twelve months out of about forty cancellations that were made before the deadline.
Not common in this situation would be less than 1%, in your case I would ask if it was the same hotel both times, it is possible the hotel has a broken proceedure (there are proceedures in place to ensure that this doesn't occur)