While an excellent idea, there has to be some consequence for bad behavior. Police agencies learned from numerous civil suits that they cannot afford to have rogue cops working for them. With TSA/DHS, there is very little a citizen can do with regard to seeking recourse for inappropriate treatment at the hands of a TSA screener. We are told repeatedly to "file a complaint" but can never be told the results, nor can we sue. Until the federal government is made to hold these screeners accountable for their actions, we are at their mercy.

And before TSA supporters chime in, I realize there are cases where screeners have been disciplined and even terminated. But we do not have access to the data to draw a conclusion that discipline is applied consistently, evenly or correctly. Every station appears to be an entity unto itself, operating under a broad set of guidelines.