FlyerTalk Forums - View Single Post - No hotel vouchers for stranded pax at PHL
Old Jun 15, 2007 | 6:13 am
  #19  
Trappy
All eyes on you!
20 Years on Site
 
Join Date: Jul 2003
Location: London
Programs: United 1K 2.5 Million Miles, BA Gold, Marriott Platinum Elite, Hyatt Globalist
Posts: 378
Got a voucher

I too was delayed out of Boston for two hours for my trip via Philly to Tampa and missed my connection. At Phily Customer sevrices there was a long que some foreigners got hotel & meal vouchers but most got $69 rate that they had to pay. Tempers got pretty nasty at times and by the time I got to the desk the two staff looked beat. I was polite unlike others and despite being told it was a ATC delay that caused me to miss my connection was given a hotel coupon for Quality Inn Gloucester City (Trade Discriptions Act should be notified what a dump).
Anyway here at Philly now for my 7.35am flight which is delayed already by hour and a half, what fun..........
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