In the early 90's, back when America West flew to Hawaii for awhile, we had a late-night connection from the Honolulu flight in Las Vegas (which was a big hub for America West back then). Flight from LAS-SAN sat at the gate for almost an hour after we boarded because the captain's seat broke..then they cancelled the flight and treated everyone like crap, lying to most of the passengers. Most didn't get a flight out till 8-10 hours later; no hotel, no nothing..for a broken seat at an airport where they had two dozen jets sitting at other gates...