Originally Posted by TravelWorldRadioShow

At least with AC you will invariably get some sort of DBC. As I have mentioned on another thread, MX will offer you nothing, and their Customer Service Manager in LAX will be downright rude about it, basically berating us for being stupid Canadians and expecting to receive anything, or, as she so eloquently put it, "we don't HAVE to offer Canadians what we do to Americans!". Funny, though, that none of her competitors -- AC/AA/CO/NW/DL -- have made that US/CAD distinction on their websites. Nice to have such a great NAFTA "partner". In any case, with AC offering non-stops from both YYZ and YUL, with the granting of Q-miles and the availability of SWUs off of fares in the $1200(before tax) range, and a 60-minute check-in minimum vs 90-minutes, why would anyone subject themselves to the indignities of being denigrated for being Canadian by a foreign airline's staff? As far as our corporate travel is concerned, MX is persona non grata....Montie and Charlie should be handing out "Sales Rep of the Year" awards to the MX staff at 1010 Sherbrooke West CTO.