Originally Posted by
Shareholder
There is no government regs in this regard. The AC gate agent would utlimately determine if they need volunteers or not and is the one to approach. For the most part, voluntary compensation is with MCOs not cash, and a seat on the next flight out.
There are gov't regulations in Canada, just not specific ones. Airlines are required to have in their tariffs clauses covering overbooking, voluntary and involuntary denied boarding, etc but can establish their own compensation guidelines. However, the Air Transport regulations require tariffs to not be unreasonable or discriminatory, so this has effectively established a common-law position for compensation.
Note that as this is a codeshare ticket bearing a UA flight #, UA's tariffs apply.
On a related note, it appears that recent CTA Ruling 268-C-A-2007 will require airlines to make their tariffs available on their websites.