FlyerTalk Forums - View Single Post - American Airlines will not issue a refund (for re-route in coach on J ticket)
Old Jun 12, 2007 | 11:25 am
  #37  
brp
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Originally Posted by Plato90s
And my "choice" would be to take a refund along with a $1,000 in cash for the inconvenience of actually talking to the rental agent.

While we're talking about situations which don't happen, I think a chauffer should also be thrown in.
Your situations don't happen. The one I stated has happened each and every time I've not gotten what I rented and it mattered enough to make a comment. I get the car they give me and a refund. Every time. I'm sorry that they don't seem to do this for you, but this is definitely not a universal experience. If they offer me the car and the refund (and they always do), I will take it.

Cheers.
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