FlyerTalk Forums - View Single Post - Checked in for flight, seat not assigned, what are my rights?
Old Jun 11, 2007 | 4:21 pm
  #6  
KVS
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Originally Posted by trilinearmipmap
I want to know my rights for next time.
There you go:

From http://www.aircanada.com/en/travelin.../contract.html
OVERBOOKING NOTICE

Airline flights may be overbooked, and there is a slight chance that a seat will not be available on a flight for which a person has a confirmed reservation. If the flight is overbooked, no one will be denied a seat until airline personnel first ask for volunteers willing to give up their reservation in exchange for a payment of the airline's choosing. If there are not enough volunteers, the airline will deny boarding to other persons in accordance with its particular boarding priority. With few exceptions, persons denied boarding involuntarily are entitled to compensation. The complete rules for the payment of compensation and boarding priorities are available at all airport ticket counters and boarding locations.
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