Hi,
Just a small review of this hotel. Renovation is still ongoing. This is my second experience with this place.
Location: Not too bad, next to the Uehommachi station, but not central Osaka.
Rooms: OK. Just finished a stay this weekend for a night, and I think I was upgraded, but the room was still rather old with quite a horrible interior decoration. I hope that the room is due for renovation soon. Bed was ok, but a bit low. Room was spacious, that is why I think I was upgraded. But on my first stay there, I was given a much better room with better bed and amenities. This room on my second stay was I think for non-SPG members, no indication that it was part of the Sheraton brand. On my first visit, all amenities had the Sheraton brand.
Shower/WC area: Typical Japanese fit in bathroom. Spacious.
Internet connection: OK, cable connection.
Staff: OK, typical for any hotels in Japan. Though the same concierge staff who assisted me the weekend before recognized me. She was very friendly.
Overall: A OK hotel. However, I expected more from a Sheraton. On my second stay, they even provided me with the wrong newspaper (in Japanese!). I did test if they provided me with the late check-out privilege and passed with success. I think overall Japanese hotels follows the rules of programs by the book. This is good but bad at the same time. But this is Japan.
I have another stay coming up in the following weekend. Will see what I will get this time.