Originally Posted by
qasr
What exactly were their expectations?

as they were first and bus pax. their expectations. are
good service
a working IFE
cold drinks
decent J and F food
not having to wait 2 hrs for water after requesting it!
5 other collegues/ friends have travelled on Ehitad since it started here and all have expressed displeasure at the
lack of service
amateur food and service
unfriendly first class staff(these people travel first all the time and have travelled on lufthansa united qantas BA thai etc and said that unless it was EXTREMELY CHEAP(WHICH IT WAS AT $7300)he would not travelling on them again.
the guy who first reported to me that it was an amateur service travelled on 5th may.he does not drink alcohol as he is a fitness freek. he is also a happily married 50 year old . he is very quiet on the flights he just wants a flat bed to sleep.