I stayed 6 nights on points last week. Very satisfied in general; I'll just focus on downsides here. They couldn't find a room on SPG floor, but offered breakfast on SPG floor, which turned out to be just cafes/teas and apples - very continental. (No club lounge?) I notice amenities are different on SPG floor (Molton Brown, instead of Westin brands); too bad since I'm a huge fan of Molton Brown. Walls seemed thin to me. The biggest letdown was check-in and check-out: horrendously slow.