Yes, your itinerary has been reserved/booked, but it just hasn't ticketed yet. No big deal. It should ticket within a few days or even a week, although technically it doesn't have to ticket until a few days before your departure.

But you don't have to worry anymore. It will ticket and won't have any issues with the fare rules or anything. It's just a waiting game until you've got a ticket #. Nice work calling back. I knew you could do it.