FlyerTalk Forums - View Single Post - FAQ: Getting walked: what should happen for a platinum or gold member
Old Jun 6, 2007, 1:06 pm
  #61  
Starwood Lurker
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by gozetta
...Wonder if I'll get the Platinum amenity 500 points and stay credit?
Technically, you should be credited for the stay from The Westin Westminister for one night at the RACK rate and you should get 500 Starpoints as your welcome amenity from The Westin Tabor Center since that is where you really stayed.

Something tells me there's no way they get this right, however, so if seven days pass and it doesn't happen that way, send me your SPG account number in an email with a link to this thread and I'll see if I can sort it out.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

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