FlyerTalk Forums - View Single Post - Booked, cancelled, got charged!
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Old Jun 6, 2007 | 10:15 am
  #1  
heffa
15 Years on Site
 
Join Date: Apr 2006
Location: IAD
Programs: UA GS, Avis CHM, Marriott & SPG & PC Plat., Hyatt & Hilton Diamond
Posts: 4,548
Booked, cancelled, got charged!

Have this ever happened to you?

I booked a three-day stay at a Marriott on Long Island and on the day of arrival, before cut out time 18:00, canceled it. Got a cancellation number and thought everything was fine.

Some days later I got a “Thank you for staying” email with a folio of three days with a charge of about $500. The stay also shows up under my Account Activity as well as on my credit card.

I just replied back to the email found in the efolio email with the Elite Member email on CC. So far, no replies. But is this a glitch or is this scary? Could they have checked in another person on my canceled reservation and had this person charge my card?
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