Originally Posted by kgkg

Thanks all for your valuable information! Special thanks for MKT for the advice on best rate guarantee.

I find that Travelocity is doing a free upgrade from a standard to a deluxe room. So I called IC again for the lowest price guarantee. After a CSR talked to her manager, she said she can do the rate match. Therefore, I got a deluxe room at the rate of a standard room minus 10%.