FlyerTalk Forums - View Single Post - BMI - Please Move your Diamond Call Centre
Old Jun 4, 2007, 1:38 pm
  #52  
jbfield
 
Join Date: Jan 2005
Location: SIN 5 days out of 7
Programs: BD*G, A3*G, BA-S, Accor Gold, IHG Amb
Posts: 5,505
Originally Posted by nonsoloinglese
Amazing 1955 and still no response! They got away with a few hours off work!
Originally Posted by sven60035
Same here, I'm trying for the last 3 hours and after telling me how great the new free food is you hear an agent picking up and than it's either dropping or you can't hear the agent or worse the agent is soo loud that your ear starts bleeding but he can't hear you.
Originally Posted by nonsoloinglese
Still no luck getting through to them, anyone else tried, the line goes dead after two rings.
Maybe they're being retrained
Or they're getting their own back for all the times their callers hang up only to call back again

Originally Posted by DELLAS
Checkmytrip.com has been revamped and no longer shows ticket numbers or when you are waitlisted for a flight!! Could this info being withdrawn be on the request of BMI ?
Plenty of the other threads on this subject indicate it's a legal matter that the owners hope to resolve. Should be back if/when it's resolved, although redshift27 seems to report it being back already.
See:
http://www.flyertalk.com/forum/showt...3&goto=newpost
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