Originally Posted by Sunday Times

Bolshy unions are responsible for many of BA’s internal problems. One former BA chief executive – speaking privately – describes some union officials at the airport as “f***ing ........s, bullies in the basement with baseball bats, who care more about f***ing up BA than serving customers”. Progressive union officials agree. When it was reported recently that BA had appointed a crack team of experts to ensure the opening of T5 went smoothly, one TGWU moderniser noted ruefully: “Yes, and the unions have a crack team to f*** it all up.”