there should have been t and cs on the eticket
there was on mine
its usually $US200 for the cheaper Y class but check the t and cs they credited my CC and you have to go to the website and fill in a form
otherwise just calling wont get your money back!
they dont tell you that when u cancel
they make u wait 6-8 weeks and call and call then someone mysteriously says "well did you fill out the form on the website"
I wonder how many people just forget to check that the money has gone back on the CC?