Just an idea: I still have the e-mail from the internet desk team leader. Wouldn't it be interesting to have a lawyer's opinion on wether or not there might be legal reasons for swiss to not offer the online bonus in ch but everywhere else? If we find out that "legal reasons" is a bunch of balony then we could try to get the promotion "reactivated", or at least give this guy a lesson to not just mail out bozo "legal reason" explanations. Hmm, customer service might be interested in a couple of tcqm's + -g's opinions on this. Maybe.