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Thread: Compensation: Mechanical Problems and Issues
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Old May 31, 2007 | 1:31 pm
  #86  
ecaarch
All eyes on you!
20 Years on Site
 
Join Date: Dec 2004
Location: LHR / BHX / MAN / ATL
Programs: DL DM 2MM - IHG Diamond
Posts: 4,075
Originally Posted by prosen
In no other industry can a service provider sell a service and then fail to deliver without consequences.
If I order a pizza from Domino's and it takes 2 hours to arrive, Domino's risks the consequence that I will order from Papa John's or Pizza Hut next time. If DL screws up, it risks the consequence that I will choose another carrier next time. @:-)
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