What countries have you travelled to where you found the locals to be least informed and least helpful? In Some countries the locals are incredibly helpful and full of knowledge(Germany, Israel, etc)

We just came back from a tour of Spain and Portugal. We found that whenever we asked the locals questions about local history/monuments/opening hours/directions/etc, the answer tended to be: "I don't know, he don't know, she don't know". This became infuriating. We took a tour that involved a visit to the circus, because we don't speak Spanish we asked the tour guide to ask one of the trainers how old the elephants were. The tour guide and the trainer talked on and on for what seemed like 5 minutes, then the tour guide turns to us and says, "She don't know"