Sad to say, continental.co.uk has just cost the airline £4,000 in revenue.

Went to book a business class return GLA - IAH.

For some reason, the website started with US date format and $ billing, which I could cope with.

When I'd selected flights and got to the screen to enter my details, it rejected my UK phone number as invalid, depsite it being perfectly valid and me choosing UK as my home country for the phone number. It then added insult to injury by rejecting my Flying Blue number as invalid when it wasn't.

All that took me 10 minutes to fix, and when I moved on to entering credit card details, the website asked where the billing address was. When I entered UK, I was redirected back to select flights again and after I'd done that I was asked to re-enter the personal data that I had just entered.

The thought of fighting the system to get my phone number and FF card in again defeated me. I'll fly BA instead.