<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by sjharte:
The Qualiflyer phone centre promised to sort it our but it is not good if their systems do not recognise the possibility of using points to upgrade.
Irronically, I once recieved an operational upgrade on a short SN flight in the past and they credited C class points.
Stephen</font>
You should keep on going clling them or sending mails to get your miles...
Sometimes they credit C-class Club miles for Y-class tkets when you upgrade....
It happened for me too..
Good news..
Kooks.