FlyerTalk Forums - View Single Post - U-Turn on seating policy!!
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Old May 27, 2007 | 1:12 am
  #147  
anabolism
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Originally Posted by BahrainLad
Why can't BA just make a simple modification to the policy that automatically allocates seats to bookings that have more than one passenger on it? I.e. if a booking is made in CW by anyone and it has two passengers, those passengers are allocated a pair of seats. This would retain the better options for elites, but recognise that, in the same way that families with young children should be able to sit together, so should 'couples'.
My partner and I have been together for 16 years, but when we travel it's very important to us that we sit together. Usually I'm on a paid D ticket and my partner is on a business class award, using my miles. Hence separate PNRs. I can choose my seats as a OW E, but there is nothing I can do about my partner's seats. I've tried having our PNRs linked, calling various BA and EC offices, but to no avail. Seating is a big deal to many people, especially on long or overnight flights. It's incomprehensible that BA would choose such a policy, since it seems to annoy so many of its good customers. I generally choose QF or CX for long flights, using BA only for intra-Europe connections. Our summer flights YVR-LHR and LHR-HKG will be our first BA CW, and the seat assignment business is very frustrating. It makes it much less likely that I'll choose BA for future trips.

Originally Posted by kered
I’d have to agree to a certain extent with those who say travelling alone, they don’t mind too much where they sit, although I really do prefer a window seat. More importantly though, I’d hate to be in one of the Love Seats.
Hang out on the AA board for a while -- seat selection is one of the main topics! It really does make a big difference to people where they sit, especially when there are middle seats.

Originally Posted by kered
But it still bugs me senseless that while every other airline allows pre-assigning BA have taken that away. Especially when you take into account the sort of money you have to lash out for CW.
I agree.

Originally Posted by kered
So unless there’s a U-turn on this policy, as soon as I drop back to Blue from Silver & lose the facility to pre-assign, I’ll be spending my money elsewhere.
This thread started with the rumor of such a U-turn. Is there any news on this?
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