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Old May 26, 2007 | 9:26 pm
  #9  
HKtraveller
 
Join Date: Feb 2006
Location: Macau, Hong Kong, Shanghai
Posts: 648
Originally Posted by Meerkat
Odd. I banked with HSBC for the first 6 years of my time in HK and got so unhappy about the service that I switched to StanChart! Been with them now for over 7 years, and am much happier now.

I suppose it comes down to whichever individual is looking after your accounts. The account manager I have at the Queen's Rd Central branch is an absolute joy - especially noticeable since moving to Thailand last year. Nothing seems to be too much trouble for her.
You are right, of course it alweays comes down to the individuals. But when you have to bank at different branches, the chance that you get a resonable service is better in HSBC (up to my experience). The main reason I changed was the suckingly slow and complicated internet banking at that time. And I have to admit I have a premier account with HSBC which adds a lot of comfort.
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