FlyerTalk Forums - View Single Post - Why do I not get points and stays credited for prepaid stays?
Old May 25, 2007 | 9:31 am
  #4  
ldsant
In memoriam
 
Join Date: Mar 2000
Location: Seattle WA
Programs: Kimpton IC, Hyatt Diamond, Gold Marriott, Lifetime Platinum Starwood
Posts: 8,664
Please don't take this the wrong way, but you're disappointed with Starwood because it has taken a few days to post your correct points/stays? You must have very high standards. If you search the threads on this board you will see that this happens quite frequently. Calls and emails to *wood will oftentimes work itself out. There is a sticky at the top of the forum that provides the contact information for issues resolution.

As Kathy mentioned however; if you booked through a 3rd party then you will not receive the credits except for incidental expenditures.
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