Originally Posted by MISPLACEDPEBBLES

As an ex desk agent for a CY here's my input.

As one above poster said just because Sunday is dead, if you are staying for more than one night it's possible that they do not have the upgrade available for the rest of your stay.

At the two properties I worked at we did not upgrade the day before - we did it the morning of arrival. Chances are, even if it's not right, because of your negotiated rate your one of the last platinums to get upgraded.

I know that we always upgraded the 1-2 night PLT stays FIRST (not those staying a week or more because we may be able to sell those in that time). THEN we worked down the list from PLTs paying the highest rate to the lowest. So the PLT paying $269 was upgraded before the PLT paying $189, $169, $149 etc.

Not saying that's the right away - just trying to give you some insight into what might be going on.