I was just going to post much the same thing about LAN - they mark them as "non-stop" because you don't change planes, but the truth is, that they do about a half hour to forty minute stop in Santiago on virtually all flights into Buenos Aires - just enough for passengers to get on and off - if it's not your destination, they ask you to remain seated; and sometimes the same thing in Lima. Sometimes I've also found that the stop in Santiago is significantly longer - 2-3 hours. On the other hand, despite the bit of extra time, LAN's in-air service, staff attitude and attention, is among the best I've found on any airline and their food is often quite good.

I've flown Continental for years and had always been happy with their service quality. I have noticed that the last 2-3 years things have gone a little downhill - they brought in a new cost-cutting CEO in late 2002 or early 2003, and the cost cuts show - in quality of food, and even just the general attentiveness and attitude of their flight attendants, especially the younger ones - presumeably newer hires. That said, at their worst, I think they're better than American Airlines at their best. Over thirty some years of flying, I can't remember a single AA flight that I didn't get off of at the end being pissed off. Their flight staff have what have to be the worst customer service attitudes of any airline in the sky - I never fly AA unless I have no other options.